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Where are you based?


The Magnetic Smiles is a small, family-owned business based in the beautiful state of Alabama. We believe every photo tells a unique story, and our mission is to help you preserve and celebrate those special moments in a meaningful and lasting way.

How long does shipping take?

Most orders ship within 1–3 business days via UPS or USPS. Please note that during the holiday season or times of high order volume, processing may take a bit longer. You’ll receive email updates with your order status.

If you need to update your shipping information, please contact us right away. We’ll gladly make changes as long as your order hasn’t been packed yet.

How can I track my order?

Once your order ships, you’ll receive a tracking number. You can also opt in to SMS notifications after checkout to get real-time updates on your order.

How long will it take to receive my order?


We aim to process and ship all orders by the next business day. For U.S. customers, most orders arrive within a week.

Do you ship Internationally?


Yes! We currently offer international shipping. If your country isn’t listed at checkout, just reach out to us through our contact form—we’ll be happy to help.

Couldn't find your answer?

We’re here to help! If you couldn’t find the information you need, feel free to reach out to us directly. Our team is always happy to assist you.